Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address (for authentication and account management)
• Display Name
• Profile Picture (if uploaded)

1.2 User-Generated Content

We store the data you create within FlowSpace, including:

• Projects, Tasks, and Checklists
• Notes, Sticky Notes, and Whiteboard content (Excalidraw)
• Time Tracking Sessions
• Client and Invoicing information (Business name, Tax IDs, Bank details)
• Uploaded files and documents (FlowDrive)

1.3 Integrated Service Data

If you choose to connect third-party services, we may access:

• External Calendars: Event data to display an overlay in your FlowSpace calendar.
• Cloud Storage: Metadata and file access for folders you specifically link to projects.
• Payment Processors: Subscription status and billing history.

1.4 AI Interaction Data

When you interact with our AI Assistant, we process:

• Chat history
• Contextual data from your projects (tasks, notes, documents) to provide relevant responses.
• Document embeddings for semantic search capabilities.

2. How We Use Your Information

We use the collected data to:

• Provide and maintain the FlowSpace platform.
• Manage your account and subscriptions.
• Process invoices and track time for your business needs.
• Power the AI capabilities (Flowie) for project assistance and search.
• Communicate with you regarding updates, security alerts, and support.

3. Data Sharing and Third-Party Services

We do not sell your data. We share information only with trusted service providers essential for our operation, categorized as:

• Cloud Infrastructure & Database: For hosting, authentication, and secure data storage.
• AI Service Providers: For natural language processing and document analysis.
• Payment Processors: For secure handling of subscriptions and transactions.
• Image Optimization & Hosting: For serving media content within the platform.
• OAuth Providers: To enable optional integrations with external calendar and storage tools.

4. Data Security

We implement industry-standard security measures, including:

• Granular Access Control: Ensuring users can only access their own data.
• Encrypted communication (HTTPS).
• Secure authentication flows for third-party integrations.

5. Your Rights

You have the right to:

• Access: Request a copy of the data we hold about you.
• Rectify: Update or correct your information in Settings.
• Delete: Request the deletion of your account and all associated data.
• Export: Export your data (e.g., via CSV for sessions/invoices).

6. Retention

We retain your personal data as long as your account is active. If you delete your account, your data is permanently removed from our active databases, subject to any legal obligations for data retention (e.g., for tax/invoicing purposes).

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via the platform or email.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: appsbyflow@gmail.com